Amen!
Om and BlackBerries — he’s right on the money. BlackBerries are the best. I’ve tried Windows/Microsoft solutions and they are OK, but no one beats RIM. Technorati tags: blackberry mobile email e-mail
Comment on Dealing with an Angry Customer
Seth Godin had a great post a few days ago. It discusses tactics to deal with an angry customer. If you’ve ever dealt with someone who is very angry, its worth the read. If you haven’t, e-mail me and tell me your strategy…
Asking questions — a new idea
How do we determine if we have a viable opportunity? The way that we determine if we have an opportunity most simply is asking, but before you can get to that point, there are a lot of questions that typically need to be asked. We’re going to ask very intelligent questions and ones that are [...]
What's an Opportunity?
On the topic of sales and getting into the order process, I want to first describe what an opportunity is. An opportunity is simply this: It is a chance for you to do business with someone else. It could be a transactional sale. It can be the beginning of a relationship that may lead to [...]
Listening and Qualifying
I think these are two of the most important traits anyone in a sales position can have. More on each of them coming up…