This is the continuation of the previous post. Now that we’ve addressed the basics of the buying-selling process, let’s get down to working on the business case for this project. Your foresight in requesting that sales people work on business issues and not spend time spouting buzzwords will save us both time. This flowchart (download the [...]
As many of my friends know, I’m concerned about our educational system. Probably more direct, I want to know how to be more like a Chinese or Indian parent. Sure, that’s not PC, but its true. This presentation (in PowerPoint) is wonderful. It was used in a school board presentation. The ideas were brought together [...]
Jill Konrath points out a great PR/Marketing spoof related to enterprise software sales. You’ve got to see it.
Om and BlackBerries — he’s right on the money. BlackBerries are the best. I’ve tried Windows/Microsoft solutions and they are OK, but no one beats RIM. Technorati tags: blackberry mobile email e-mail
Seth Godin had a great post a few days ago. It discusses tactics to deal with an angry customer. If you’ve ever dealt with someone who is very angry, its worth the read. If you haven’t, e-mail me and tell me your strategy…
