Updated your computer and e-mail policies lately? These policies are designed for all staff to review and agree to prior to using any of the information technology (IT) resources of the firm. Most of the time, these policies come down to: We, the company, own the resources. We’re giving you the right to use them [...]
Recently, I had the opportunity to talk to a client about a new business opportunity he has. When discussing the potential project, no one in the company believes they will be able to define a specific set of deliverables that will remain constant through the project. They believe that the client will agree to them [...]
A recent article posted on searchcrm.com talks about a resurgence in CRM deployments and addresses some of the chief problems in rolling it out: “A lot of people are finding out CRM is a lot harder than they thought,” Nelson said. “If you have a decent IT department, you can install CRM. The problem becomes [...]
We often talk about making sure that your disaster recovery plan and your backups are in place, they’re tested, and someone’s checking the log files. If we’re very good, and by good I mean we’re being good boys, we will also have a plan to review the backup and do some test restores. However, sometimes when people [...]
One of the elements you should consider when putting together your IT strategy is who your third party consultant is that maintains no ties to any of your other vendors. Sure, maybe they know them and they are friendly and such, which they should be, but there’s no financial interests in the other party. The reason [...]
